Using Insightech

Session Replays Explained

How Interactive Session Replay Works. Insightech Session Replays are fully interactive, and are calculated on the fly with unsampled data. This means that at any point you can hover over content for…

Updated 1 year ago by Josh Gray

Click Map Reports Explained

Click map reports will help you understand what elements or links users have interacted with on each page to understand which content is helping drive your website outcomes/conversions. Choose URL &…

Updated 1 year ago by Josh Gray

Scrolling Heatmap Reports Explained

Interactive Scrolling Heatmap reports will help you understand how far on a page users have scrolled and what content has been viewed. Interacting with these reports will tell you the volume of users…

Updated 1 year ago by Josh Gray

Form Analysis Reports Explained

Form Analysis Reports Explained. Insightech Form Reports automatically detect pages with form elements or multiple input fields as form pages, and provides some useful metrics on how these form pages…

Updated 9 months ago by Josh Gray

How To Build A Segment

Segments can be created three main ways. 1. Main (left) Navigation. Click In the left navigation from any page, and once at the segment list view, click to bring up the segment creator view. 2. Repor…

Updated 1 year ago by Josh Gray

Common Segments (With Examples)

In this article, we will run through explanations of common segments used, along with their examples across segments for: Specific Pages. User Click Behaviours. Loaded Content, or Dynamic Content/Pop…

Updated 10 months ago by Josh Gray

Comparing Segments And Their Performance

This template below is to help you compare sessions and conversion rates across multiple segments. You can use the table below to do this, which can also be downloaded here. To get your data for sess…

Updated 1 year ago by Josh Gray

Website Optimisation Ideas to Get You Started

Start with your desired website outcome, and work backwards identifying common behaviours, and exploring what you can change to increase your desired outcome. If you have identified a problem area ,…

Updated 1 year ago by Josh Gray

Using RegEx In Insightech (With Examples)

Using Regular Expressions In Filters & Segments. Want to use RegEx in Insightech, but you're not sure where to begin? Here is a run-down to help you get started. What are Regular Expressions?. A Regu…

Updated 1 year ago by Josh Gray

Creating Notes & Sharing Insights

Creating a note is a quick way to bookmark a moment of interest from any session replay, and to easily share comments and insights with your team. All notes can be tagged, and go into a searchable li…

Updated 1 month ago by Josh Gray

Analysing Content & Promotion Banners

Insightech allows you to analyse key content to understand what is being seen, what is being interacted with, and how behaviours change across different audiences (E.g. converting vs non-converting u…

Updated 1 year ago by Josh Gray

Common E-Commerce Use Cases

This article contains Use Cases For:. Homepage Content & Promotion Banners. Conversion Funnels. Forms & Form Drop-Off. Out Of Stock Messages. Website Search. AB Testing. Product Page Layouts. Sales B…

Updated 10 months ago by Josh Gray

Segment Dashboards & Monitoring Events

For every segment that you save in Insightech, you also get an out-of-the-box dashboard to track and monitor the activity within your segment. These are retroactive, meaning that they update historic…

Updated 1 month ago by Josh Gray

Top Pages/Page Listing Reports

Where To View Top Pages/ Page Lists?. You can compare the top pages across Click Map , Scrolling Heatmap , or Form Analysis reports, by clicking on the left nav menu of your choice. These reports wil…

Updated 1 year ago by Josh Gray

Session, Campaigns, & Channel Details

Session Lists. To navigate to your session lists, simply click Replay --> Sessions in your left navigation menu. In this view you can see a list of all sessions to your website, along with details fo…

Updated 1 year ago by Josh Gray

Measuring Content Engagement

Measuring content engagement has never been more accurate. With a whole suite of brand new metrics available, you can now quickly compare and answer which of your content pages are actually being rea…

Updated 1 month ago by Josh Gray